Sofel AG is a subsidiary of Ferag AG with headquarters in Hinwil ZH. It develops innovative software solutions, is a leader in the topics of Industry 4.0 and sets accents in the field of drive technology and robotics.

To strengthen our Engineering Solutions division, we are looking for a

Senior Software Supporter 100% (m/f/d)

We are looking for a professional with practical experience for this position. You are enthusiastic and motivated to support our company with your independent and high-quality way of working and to bring us one step further.

This is what you will do for us

• Receiving, processing and rectifying machinery fault reports (2nd level)
• Error analysis and product improvements in cooperation with the software development department
• Analysis of problems/error messages based on customer machinery reports
• Creating the final documentation of our control system software in intralogistics via remote maintenance or at the customer's site
• Organization and implementation of system tests after commissioning
• Readiness for on-call duty (max. 1 week in a month) 

What you bring with you

• Work experience in the machine industry mandatory
• Completed training as an automation engineer / mechatronics engineer or equivalent training
• Good knowledge of IT components and industrial networks
• Linux and/or Beckhoff knowledge is an advantage
• Willingness to travel internationally (approx. 10%)
• Very good knowledge of German and good knowledge of English, both written and spoken
• Additional language skills are an advantage

We offer

• The opportunity to help shape and develop the field of activity independently
• Individual and targeted further training opportunities
• Progressive employment conditions with flexible working model and home office
• Extensive social benefits
• A long-term professional perspective
• A unique corporate culture with the values and sustainability of a family business

Are you interested in this position? Then we should definitely get to know each other. For further information, please contact Markus Stingl, Human Resources. We look forward to receiving your complete application documents. Dossiers from recruitment agencies will be considered if the general terms and conditions of Sofel AG are accepted.

Sofel AG
Unterfeldstrasse 6
CH-8340 Hinwil
Phone 044 938 62 70